3) Messaging apps allow for persistent, ongoing conversations, which isn't a strong suit of email. That's much clearer than being CCed on an email when you have no idea what your role in the conversation should be. If you're needed, someone can put an sign before your name to flag you. You can join conversations that are applicable to you, and you're equally welcome to skip anything irrelevant. 2) Most discussions occur on an opt-in basis. Due to these apps' layouts and evolving etiquette about using them, messages tend to be succinct, unlike email where many feel compelled to over explain. When co-workers deepen their understanding of one another's personalities, it improves communication all around.īusiness messaging apps have several advantages over email, which continues to be a productivity black hole.
They help co-workers foster connections and get to know one another better. With COVID-19 keeping some workers at home, more people are realizing the social and interpersonal value of these apps, too.
Team messaging apps are among the best productivity tools because they make conversations easier to track, improve teamwork, and help maintain company culture. The result is a single place to chat with or ask questions of colleagues, both in real time and asynchronously. These apps put instant messaging, text messaging, private forums, video calls, file sharing, and sometimes screen sharing, into one collaboration hub. (Opens in a new window)Įver since Slack won workers' hearts, business messaging apps-also called team messaging apps, because you can use them outside of a business setting-have become the de facto medium for intra-office communication. Since 1982, PCMag has tested and rated thousands of products to help you make better buying decisions.
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